Dispute a denied recover request
Help, my recover request has been denied, what now?
Whenever another fanciers denies your recover request you can start a dispute.
The fancier to which you have sent a recover request does have to right to deny the request. If you don't agree with this decision you can initialize a dispute. Disputes will always be checked by an administrator who will have the final say in the status of the dispute.
How do I start a dispute?
Before you can start a dispute, there needs to be a rejected recover request. A recover request can be rejected in two ways.
- The concerning fancier has decided to reject your recover request and pressed the reject button.
- The concerning fancier has ignored the request for 7 days which will trigger an auto reject.
Once a recover request has been rejected you have to option to start a dispute by clicking the yellow start dispute button.
Follow the instructions closely on the dispute page, and don't forget to add evidence, this can be as a picture or video. Make sure that the ringnumber as well as the identity card are clearly visible.
{info} PLEASE READ THE FOLLOWING PARAGRAPH BEFORE STARTING A DISPUTE
In some cases it is possible that another fancier will reject your request. If this happens, and you are convinced that this pigeon is your property, you can start a dispute. A dispute will always be checked by an administrator. A dispute must always be accompanied by proof.
We ask you to add a photo/video to your dispute. Two things must be visible, the ring of the pigeon on which the ring number is clearly visible. The proof of ownership (identity card), keep this next to the ring number.
This way can we make a judgement with almost certainty about the ownership of the pigeon in question, we thank you for your understanding.